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Process Time Cost PROCESS ANALYSIS
PTC Analysis is an analysis of the time and cost of process based on activity frequency (number of repetitions), probability and duration of activity.
The cost of the process is calculated based on the cost of the employees performing the process activities.
Purpose and goals:
Defining the required time and cost of the process
Determining the time and cost of doing business processes
Answering the question "How much employees is needed to carry out business activity and how much time and money it takes?"
COMPREHENSIVE
Analysis of operating time and of waiting period for the business process activities and the different varoius ways of running the process.
MULTILATERAL
Allows an overview of the total duration and cost (for the period) and / or the unit time and cost of the END-TO-END process alone.
PRECISE
Formulating business activity in detail enables the collection of (i) processing time by different methods.
Derived Business Cases
Business processes are analyzed to determine the quality of work done and to identify possible improvements and priorities. It is usually End-to-End analysis, but you can also focus on a smaller part of the process that interests you.
How many processes last (shortest, average, and longest)?
PTC analysis allows to determine the different paths (work flow) of a business activity and their probabilities, so it is one of the results of analysis calculating the difference in the duration of the process. In this way it can be determined how large this discrepansy is and what activities are the cause of inconsistency.
What is the ratio of operating time and waiting time?
It is often a question by the analysts because there is a sense that the share of waiting time in the overall time of the process is significant, and is often very noticeable. In this way, it is easier and faster to get information on possible points of essential acceleration of the total time of the process.
How Much Processes Cost?
The logical question is that most END-TO-END processes can be identified with some service or product. The PTC analysis allows you to calculate the cost of time spent on doing the activity. In some cases, working time is the only cost while in some cases it is just one of the components when calculating the total cost.
How can processes improve / shorten?
PTC analysis allows you to find activities that have the most impact on the total time of the process, and it is strongly recommended that the data on weak points from the employees be collected during the analysis. By linking weak points to TOP activities for duration or expense, it is easy to determine priorities for improvement.